FAQ
General HOA Questions
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chevron_rightWhat is an HOA? An HOA or Homeowner Association is a legal entity created to manage and maintain the common areas of a community. Typically these "common areas" consist of things like pools, clubhouses, landscaping, parks, streets and roads.HOAs can consist of single family homes, condominiums, or town homes and are typically setup by the original developer of the community with a set of rules called "Declaration of Covenants, Conditions, and Restrictions" otherwise known as "CC&Rs".One of the primary functions of the HOA is enforce and ensure that these "CC&Rs" are adhered to by the individual homeowners. The guiding principles of these regulations are normally to help maintain property values and the quality of life within the community.
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chevron_rightWhat is a Reserve Study? In order to maintain and preserve market values of both the residential and common area property, an HOA must develop funding plans for future repair or replacement of major common-area components, such as swimming pools, decks, asphalt surfaces, concrete areas, fencing, monument signs, and much more. Thus, a Reserve Study provides guidance on how much your HOA should be putting aside each month for reserves so it can meet the future obligations described above without requiring special assessments.
HOA Dues Questions
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chevron_rightWhat do my dues cover? A full list of what your dues cover can be found in the Budget, but here's a quick breakdown:
Pool/Spa maintenance and upkeepChannel maintenance and upkeepReserves (to pay for long term repairs to pools/sport courts/clubhouse painting/roofing, etc.)
Common area landscaping & irrigation
Insurance on the common areas
Administrative expenses (management, tax prep, mailings, legal fees, etc.)
Utilities (gas, electric, water) for the pools and clubhouse -
chevron_rightWhere do I mail my dues payments? Payments are due on the first day of each month and are late if they are not received within 15 days of the due date. Late payments will be charged a $10 late fee.Checks must be made payable to New York Landing Homeowners Association and mailed to:
New York Landing Homeowners Association
c/o Homeowner Association Services Processing Center
PO Box 95096
Las Vegas, NV 89193-5096Please remember to include your account number on your check for proper posting.
Management Questions
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chevron_rightWho is our Community Manager? We are very pleased to have Homeowner Association Services as our management company. Rosie Rivera is our community manager. She can be reached at (925) 830-4848 or rrivera@HOAServices.net.
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chevron_rightHow do I get a pool key? Pool keys can be picked up from the management office. Each household may only have one key at a time. If you lose your key, there is a charge of $50 for a replacement.
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chevron_rightHow do I report an after-hours emergency? The after hours emergency number is 925-830-4848. Press 1 after the recording plays to be transferred to our 24-hour answering service, who will contact your Community Manager.
